Same Day Call out
We offer fast and efficient same day call out if required
At We Fix PCs we are committed to helping customers get the very best that technology can offer.
If you need an entire system support or quality computer support from time to time.
Call a technician today on 086 087 33 33
No Fix, No Fee
If we are unable to fix your computer problem there is no fee. *Terms apply
We call out to you
On site Technician
No fix no fee offer
No Fix – No Fee Policy
Our No Fix – No Fee Policy
We make it our business to be honest with our customers. In the event that we do not possess the necessary knowledge to fix a problem, and that the item is not beyond economic repair, no hourly rate fee is charged for by us.
What if you, the customer prefers not to proceed?
If a problem has been diagnosed and a solution offered, but you choose not to proceed then we feel it’s only fair for us to charge for the time spent on site up to that point.
What happens in the event of “Can’t find” or “don’t have”?
If we are unable to resolve the problem because you cannot provide us with the appropriate software, software license, serial numbers, passwords or installation disks you will be charged for the time spent on site up to that point.
Problem caused by a 3rd Party?
If you are having problems with your internet connection we will test your equipment and line, but where we are able to diagnose a fault that is due to the failings of your Internet Service Provider (ISP) you will again be charged for the time spent on site up to that point, regardless of whether the ISP accepts responsibility for the fault. We will however be happy to talk to your ISP at a technical level to demonstrate the problem to them in terms they understand, which will usually result in eventual resolution of the problem.