December 4, 2015

Pricing

Same Day Call out

We offer fast and efficient same day call out if required

Professional​ Service

At We Fix PCs we are committed to helping customers get the very best that technology can offer.

Consulting​

If you need an entire system support or quality computer support from time to time.

Call a technician today on 086 087 33 33

No Fix, No Fee

If we are unable to fix your computer problem there is no fee. *Terms apply

Callout Fee

39
00
Per callout
  • We call out to you
  • On site Technician

Hourly Rate

59
00
Per hour
  • No fix no fee offer
  • Free Diagnosis‎
no fix no fee

No Fix – No Fee Policy

Our No Fix – No Fee Policy

We make it our business to be honest with our customers. In the event that we do not possess the necessary knowledge to fix a problem, and that the item is not beyond economic repair, no hourly rate fee is charged for by us.

What if you, the customer prefers not to proceed?

If a problem has been diagnosed and a solution offered, but you choose not to proceed then we feel it’s only fair for us to charge for the time spent on site up to that point.

What happens in the event of “Can’t find” or “don’t have”?
If we are unable to resolve the problem because you cannot provide us with the appropriate software, software license, serial numbers, passwords or installation disks you will be charged for the time spent on site up to that point.

Problem caused by a 3rd Party?
If you are having problems with your internet connection we will test your equipment and line, but where we are able to diagnose a fault that is due to the failings of your Internet Service Provider (ISP) you will again be charged for the time spent on site up to that point, regardless of whether the ISP accepts responsibility for the fault. We will however be happy to talk to your ISP at a technical level to demonstrate the problem to them in terms they understand, which will usually result in eventual resolution of the problem.